THE BOATHOUSE COTTAGE

It is intended by the owners of “The Boathouse Cottage” that it be available for rent to only related groups of individuals or the like, and to groups of mature adults. The allowable maximum number of guests is fifteen (15) (including infants and toddlers), however the recommended number of guests is six (6) adults along with up to six (6) children, or ten (10) adults with no children. It is intended that the cottage and grounds be available and limited to those listed on the registration packet, not exceeding fifteen (15) people. Day time gatherings of more than the fifteen (15) authorized guests listed on the registration packet may be possible with the owner’s written consent only, and will be handled/authorized on a, case by case, basis.

PETS

There are absolutely no pets allowed on “The Boathouse Cottage grounds“. There are no exceptions.

MOTORHOMES/CAMPING TRAILERS/TENTS/RV’S, & THE LIKE

There are absolutely no motor homes, camping trailers, tents, or the like allowed on “The Boathouse Cottage grounds“. There are no exceptions. It is expected that all guests utilize cottage beds (and guest provided cribs) to achieve sleeping accommodations.

It is expected that the owners of “The Boathouse Cottage” will provide, to it’s guests, all that it is advertised to offer, to the best of their ability. The owners of “The Boathouse Cottage” and their employees will do their best to ensure that this is the case. The owners take very seriously the responsibility to their guests to provide them with a facility that is clean, in good condition, and in good working order. “The Boathouse Cottage” is the owner’s annual vacation spot, and so is subjected to their standards as well. This helps to ensure that “The Boathouse Cottage” is interestingly decorated and adequately stocked for all to enjoy. The owners cannot promise that sometime throughout the rental season, repairs or replacements will not be necessary during a rental period, however, many steps have been taken prior to the rental season and throughout to help minimize such occurrences.

ALERGENS

“The Boathouse Cottage” is made available to those who have problems with allergies. Measures have been taken to minimize allergens inside the cottage. Providing a pet free environment is one. Others include the use of: laminate flooring throughout the main level of the cottage (although carpet covers two thirds of the lower level, and also the stairs going between the two floors), leather and vinyl furniture (although not all), vinyl and metal blinds for window coverings, protective coverings on pillows and beds, plastic indoor/out door carpet in the game room , low-knap throw-rugs throughout. Also, carpets, furniture, and throw rugs are professionally steam cleaned regularly. Many surfaces of the interior are easy to clean and therefore are geared toward providing a more sanitary environment.

MAKE A RESERVATION

Reservations are taken over the phone only. To make a reservation a potential renter may call (602) 799-4459.

SECURE A RESERVATION

Once a reservation is taken, a security deposit is required to secure the reservation. The security deposit is due, no later than, five (5) consecutive business days starting the next business day after the phone reservation occurs. If the security deposit is not received by the specified deadline date, the reservation is canceled and the specified time period, once again, becomes available. The amount of the security deposit is stated in the registration packet. Once the security deposit is received the reservation is secured until two weeks prior to the scheduled check-in date.

The security deposit is non-refundable. However, there may be one exception. If the time period in question is re-rented ( rented at the owner’s discretion only ) at the same rate, the deposit will be refunded. If it is rented at a lesser rate, the difference will be deducted from the deposit.

RENT BALANCE AND DAMAGE DEPOSIT DEADLINE

The balance of the rent along with a damage deposit is due, no later than, two weeks prior to the check-in date indicated on the registration packet. A reminder letter will be sent two weeks prior to the due date. If the balance of the rental fee plus the damage deposit is not received by two weeks prior to the scheduled check-in date, the reservation is canceled and the deposit is forfeited.

The amount of a damage deposit required for a specific rental period is listed in the registration packet.

WELCOME PACKET

Once the balance and damage deposit has been received, a welcome packet will be sent containing things such as a map, directions, keys, boating laws, check-in card/check-out card, etc.

CANCELLATION

The full rental fee is due, no later than, 14 days prior to check-in. The balance of the rental fee, paid in full no later than 14 days prior to check-in, becomes non-refundable progressively as the scheduled rental check-in date approaches. (The balance is referred to as the amount of the rental fee, plus tax, minus the security deposit.) If cancellation of the reserved rental is desired, it must be done by phone only, by calling (602) 799-4459. The balance of the rental fee will be prorated by dividing it by 14 and multiplying it by the number of days gone by starting from the 14th day prior to check-in. The remainder of the balance will be refunded promptly along with the damage deposit. The full rental fee becomes fully non-refundable upon the day of check-in. If check-in is never achieved, the damage deposit will still be refunded.

DAMAGE DEPOSIT REFUND

Immediately following a rental the cottage and grounds are inspected. Any/all damages found upon the completion of the inspection will be deducted from the damage deposit on hand. If the damages exceed the amount of the deposit, the balance will be due immediately and billed to the person who is indicated on the registration packet as the person who agrees to take responsibility for the rental. If damages do not meet or exceed the amount of the deposit, the difference will be refunded. If no damages are found upon the completion of the inspection, the deposit will be fully refunded. The deposit will be refunded in the form of a check, and sent to the person who is indicated on the registration packet as the person who agrees to take responsibility for the rental. The check will be issued and mailed within one week, although it is usually mailed the day after the rental ended. (If damages were found, an explanation of the charges/deductions will be indicated in the damage deposit refund letter.)

Damages are described to include, but are not limited to such things as: the furniture is found out of its original placement, bedding is not found to be intact or is found to be mishandled, dirty dishes are found, food and the like is found in the frig or cupboards, trash and debris is found about the cottage and grounds, boats and boating gear is found scattered about, exterior furniture is found scattered about, keys are not returned, items of any kind are missing, items of any kind are found damaged, structures on property are found damaged, dock is found damaged, landscaping including grass, is found damaged.

It is expected that the cottage and grounds will be left in the condition in which it was found, other than un-cleaned and supplies depleted. It is assumed, and agreed upon that the cottage will be kept tidy during the rental period. It is expected that the kitchen will be tidied up after each use (including cleaning up spills and messes on stove top and inside oven).

CLEANING

Cleaning is included in the rental fee and is limited to general cleaning only including dusting/wash down of all surfaces including the floors, vacuuming carpets/rugs, general window cleaning, and supply restocking.

BEDDING

Bedding is provided and must be left intact and on each bed at time of check-out. It is unacceptable to remove bedding from beds and leave in piles upon check-out. This would cause a significant delay in the organized collection of bedding and therefore would cause a delay in preparation for the next rental. Bedding is for indoor use only, and not to be used for beach blankets. Protective layers found on bedding are to be left intact for the duration of the rental stay and upon departure. There is a $250.00 charge for the mishandling of bedding.

TOWELS

Towels are provided and must be gathered and left in the bottom of tubs and showers upon departure. It is not acceptable to leave towels scattered about the cottage. Provided towels are stark white and are for indoor, personal use only. Renters will need to bring beach and water activity towels (beach towels are a necessity).

FOOD AND THE LIKE

Food/drinks/the like are to be removed from frig, cupboards, the property, or properly discarded upon departure. It is unacceptable to leave food, drinks, and the like in frig, cupboards, or on the property, or not discarded.

DISHES

Dishes are to be clean and stowed in their original locations upon your departure. It is ok to leave the last load of dishes, clean and in the dish washer. It is unacceptable to leave dirty dishes.

TRASH AND DEBRIS

All trash shall be stowed preferably out in the three large trash bins, provided and located in front of the garage. All trash shall be bagged. It is unacceptable to throw loose trash in trash bins unless it is large and dry. It is acceptable to leave your last amount of trash stowed in individual cottage trash cans (bagged). It is unacceptable to leave trash or debris of any amount scattered about the cottage or grounds upon departure.

REGULARLY SCHEDULED MAINTENANCE

“The Boathouse Cottage” grounds are maintained in part by a hired landscape maintenance company. Access is required weekly in order for the grass to be properly maintained. This schedule (once a week) is made available at “The Boathouse Cottage”.

PERIODICALLY SCHEDULED MAINTENANCE

“The Boathouse Cottage” grounds are maintained in part by a hired landscaping company. Access is required periodically in order for the grounds to be properly maintained. Examples of this are as follows: fertilization of the grass, and trimming of the bushes. This schedule (a few times a year) is not available at “The Boathouse Cottage”. The schedule is not set by the hired landscaping company, due to many factors that make it impossible for them to predict.

“The Boathouse Cottage” grounds are maintained in part by “The Boathouse Cottage” workers. Access is required periodically in order for the grounds to be properly maintained. Examples of this are as follows: spraying for weeds, pulling weeds, and dock maintenance. This schedule (a few times a year) is not available at “The Boathouse Cottage”. The schedule is not set by “The Boathouse Cottage” workers, due to many factors that make it impossible for them to predict.

If, for any reason beyond the owner’s control (I.E. fire damage, high winds, flooding, etc.), the property is not available on the date booked, all rent paid in advance will be refunded in full. The renter/s shall have no further claim against the owners.

Brief history: Malissa grew up in Grand Haven, Michigan and Bob grew up in nearby Muskegon, Michigan…Much of their families still live in the area…After moving to Phoenix, Arizona, Malissa and Bob purchased a vacation home back in Grand Haven, Michigan (“The Boathouse Cottage”)…They return two to three times each year to stay at ”The Boathouse Cottage”, and to enjoy the area, and visit with family and friends…Malissa and Bob extend their cottage to weekly guests in the summer, and have been doing so for seven years…The cottage house-keepers and maintenance crew have been with them for the duration…Malissa’s dad, who lives in Grand Haven, oversees the cottage, and assists guests when needed.